BETROTHED Privacy Policy

Our contact details



The type of personal information we collect

We currently collect and process the following information:

  • The following personal identifiers, contacts and characteristics:
    • Name
    • Email address
    • Phone number
    • Age
    • Ethnic background
    • Religion
    • IP address & browser user agent string

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To better understand your background and your personality
  • To understand what you are looking to gain from our services
  • To determine whether you meet our membership criteria
  • To be able to accurately pair you with a suitable match
  • To help with spam detection/management

We will not share your personal information with any other individuals or organisations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting –

(b) We have a contractual obligation.

(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored in our WordPress database and email storage.

We keep your personal information for the duration of your membership with us. If you cancel your membership with us, we will then dispose of your information by deleting all entries from our database and email storage.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at or 07430043930 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: